I am a healthcare operations and provider relations professional with extensive experience supporting medical and behavioral health organizations through payer coordination, provider education, claims resolution, and operational support. My work centers on ensuring effective collaboration between providers, internal teams, and insurance partners to promote efficiency, compliance, and a positive provider experience.
Throughout my career, I have served as a liaison between healthcare providers and payer systems, managing provider enrollment and credentialing, resolving complex billing and claims issues, and educating providers on policies, procedures, and electronic platforms. I bring a strong working knowledge of managed care operations, insurance workflows, and regulatory requirements, along with a practical, solutions-oriented approach to problem-solving.
I am known for my clear communication style, professionalism, and ability to build trust with diverse stakeholders. I excel in roles that require organization, attention to detail, and the ability to manage competing priorities while meeting service expectations and deadlines. I am particularly effective in remote and technology-enabled environments where accountability, responsiveness, and collaboration are essential.
In addition to my professional work, I am committed to service and community involvement and have held leadership and advisory roles supporting nonprofit and community-focused initiatives related to healthcare access, education, and social equity.
Outside of work, I enjoy spending time with my family, including my husband, children, grandchildren, and our two beloved furry companions.
